HM Revenue & Customs (HMRC) has made a significant change to the way that some taxpayers access its alternative dispute resolution (ADR) scheme.

Where applicants for ADR could previously speak with a call handler, they will now be asked to leave a voicemail on the new 24-hour service.

Available to anyone seeking to settle a dispute via ADR, the voicemail service will require claimants to leave their name and phone number.

A mediator will then contact the claimant within 30 days to discuss their application.

The ADR scheme explained

ADR is a crucial part of navigating tax disputes with HMRC. It is often a useful option for businesses and individuals who seek to meet their tax obligations without overpayment or early or late payment.

You can apply for ADR when you have an ongoing dispute with HMRC, where it has opened an investigation into your tax affairs.

ADR covers a wide range of scenarios but is typically used when:

• Both parties are unable to reach an agreement
• A compliance check is taking place
• There are disputes over the facts of a case
• Communications have broken down
• There may have been a misunderstanding
• HMRC has made a decision you don’t agree with or understand

HMRC will let you know within 30 days of submitting your application if ADR is right for you and how your claim is being progressed.

Will this change impact me?

Many individuals and companies, particularly those with a tax adviser or accountant, will use the existing online form to submit their application.

However, if you cannot access this form due to, for example, poor internet connection, you are likely to be affected by this change.

Both ways of applying carry a 30-day time limit, so it is unlikely to disadvantage phone applicants over online applicants.

The most significant impact is likely to be the difficulty in speaking to an adviser if you have a question regarding your application.

Additionally, you may struggle with the inability to track a phone application as opposed to an online submission.

The best way to avoid the frustrations of a telephone submission is to seek support to submit an online application to the ADR.

We can provide advice and apply on your behalf should you be subject to an HMRC investigation.

Contact us for further guidance on tax disputes with HMRC and the ADR scheme.

The Government plans to introduce new legislation to help parents who earn more money than others with their future pensions.

In essence, if you did not claim child benefit because you earned over £50,000 when you had children, you will soon be able to claim National Insurance credits.

These credits are important for getting the full State Pension when you retire.

Why do you need National Insurance credits for your pension?

To get the full State Pension, you need a certain number of years where you have paid National Insurance contributions.

These contributions are usually made when you work and pay National Insurance.

However, if you are a parent or carer and you do not work or earn less because you are looking after children, you might not pay National Insurance.

This is where National Insurance credits come in.

They act like ‘placeholders’ for the years you are not working due to childcare.

These credits count towards your National Insurance record, just like if you were working and paying National Insurance.

But, if you did not claim child benefit because you earn over £50,000, you might have missed out on getting these credits.

So, the National Insurance credit scheme allows you to claim the credits you’ve missed, helping you qualify for the full State Pension.

When will you be able to claim?

The Government is saying that it should be from April 2026, and it will cover anyone affected since 2013. However, they have not revealed the full claiming process yet, nor the full eligibility conditions.

Having said that, it is entirely possible that when the claiming process opens, thousands of individuals will be applying so it is best to get your affairs in order sooner rather than later.

We recommend you do two things:

1. Check your National Insurance contributions record online here to see if there are any gaps.

1. Speak to an experienced accountant who can prepare you for claiming.

Please get in touch if you have any questions about your National Insurance Contributions.

Starting in April 2026, UK employers will have to include the benefits they give to their employees, like company cars or health insurance, directly in their payroll.

This means these benefits will be taxed through the payroll system, and not reported separately.

This change is to make tax reporting easier for employers, but it also means employers need to be ready for a few added responsibilities.

Your new responsibilities

You will no longer be able to pick and choose which benefits you include in your payroll and which you report separately – it will all have to be reported via your payroll records.

In addition, you will need to:

• Keep track of your data more rigorously and stringently.
• Take on more responsibility with PAYE, which will now be scrutinised more heavily.
• Explain these changes clearly to your staff so they understand where, how and why their benefits are being taxed.
• Check if your payroll software is compatible with the proposed changes.
• Figure out how to manage certain benefits, like loans or company cars, under this new system, which might be tricky.

Employees might also see changes in their cash flow because, with benefits in kind being added to their payroll, the tax on these benefits will be taken out of their monthly pay.

This means they might end up with different take-home pay each month, especially during the first year of this change.

Practical steps to manage the changes

To effectively manage the upcoming changes in payrolling benefits in kind, here are some practical steps you can take:

• Start preparing now. Review your current payroll processes and benefits administration to identify any changes needed.

• Ensure your payroll software can handle the inclusion of benefits in kind. If not, plan for necessary upgrades. Conduct testing well in advance to avoid last-minute hitches.
• Train your payroll and HR teams on the new requirements. They should understand the changes in tax calculations and reporting.
• Develop a clear communication strategy to inform your employees about how these changes will affect their pay and tax.
• Encourage employees to review their personal finances and budgeting, considering the potential changes in their monthly take-home pay.

By taking these steps, you can ensure a smoother transition to the new system and easily maintain compliance.

Remember, early preparation and clear communication are key to managing this change effectively.

If you need support or advice in relation to this change, please speak to our team.

There is a series of impending changes to UK company law as a result of the enactment of the Economic Crime and Corporate Transparency Act last year.

These highly anticipated changes, expected to commence on 4 March 2024, subject to parliamentary schedules, will significantly impact the operation and compliance requirements of your company.

Directors must understand and comply with these changes from the first day of their implementation, which is why our team have outlined the new rules below:

Key changes to prepare for:

• New rules for registered office addresses: From 4 March 2024, your company must have an ‘appropriate address’ as its registered office. This means a location where any documents sent are likely to be noticed by someone acting on the company’s behalf and where document delivery can be acknowledged. PO Box addresses will no longer be acceptable. If your company is currently using a PO Box, you must update this by 4 March 2024 using your company’s authentication code.
• Requirement for a registered email address: Another critical requirement is for all companies to provide a registered email address to Companies House from 4 March 2024. This email will be used for official communications and will not be publicly disclosed. For new companies, this requirement applies upon incorporation, while existing companies must comply when filing their next confirmation statement after 5 March 2024.
• Statement of lawful purpose: Upon incorporation and in your confirmation statements, you will need to affirm that your company is formed for a lawful purpose and that its intended activities will be lawful. This step is to ensure that all companies operate legally. Non-compliance with this requirement can lead to the rejection of your documents.

Given these changes, you should be prepared to provide evidence of your registered office address and ensure all statements regarding the lawful purpose are accurate and up to date.

Failure to comply with these new regulations, especially regarding registered office and email address, could lead to the committal of corporate offences and, potentially, the striking off of your company from the register.

Act now

While the changes may seem a way off yet, we suggest you take the following steps now:

• Review and update your registered address: If you use a PO Box, change this to a compliant address before 4 March 2024.
• Prepare and submit an official email address: Select an email address for your company and ensure it is ready to be registered with Companies House.
• Ensure Compliance with lawful purpose statements: Review your company’s objectives and activities to ensure they align with lawful operations.

Should you need any assistance or have any questions, please feel free to reach out for further guidance from our experienced team.

As a small business owner, embracing environmentally friendly practices not only supports a sustainable planet but can also unlock significant financial benefits for your business.

It is important to explore the tax reliefs and allowances available to your business when you adopt green operations so that you can navigate and mitigate your environmental tax responsibilities effectively.

Understanding environmental taxes and reliefs 

Environmental taxes are designed to encourage businesses to operate more sustainably.

Depending on your business type and size, you may be eligible for certain tax reliefs or exemptions.

These are particularly applicable if your business:

• Consumes significant energy due to its operational nature.
• Is a small enterprise with minimal energy usage.
• Invests in energy-efficient technology.

Proactively engaging in schemes that demonstrate your commitment to efficient operations and reduced environmental impact can also lead to substantial tax savings.

Speak to your accountant if you are unsure if these criteria apply to you.

Navigating the Climate Change Levy (CCL) 

The CCL is a tax imposed on the use of electricity, gas, and solid fuels, such as coal.

Typically, businesses in the industrial, commercial, agricultural, and public service sectors are subject to the main rates of CCL, which you will find itemised on your energy bills.

However, there are notable exemptions, including:

• Small-scale energy consumers.

• Domestic energy users.
• Charities engaged in non-commercial activities.

Additionally, certain fuels are exempt under specific conditions, like renewable electricity generation or in certain transport scenarios.

If your business is energy-intensive, you could qualify for significant CCL rate reductions by entering into a climate change agreement with the Environment Agency.

It is advisable to consult with your accountant to determine your eligibility for CCL relief as non-compliance could lead to penalties.

Capital allowances and reliefs 

Small businesses can claim capital allowances when investing in energy-efficient or low/zero-carbon technologies, thus reducing taxable income.

In this case, you are entitled to deduct the full cost of qualifying new and unused eco-friendly assets from your pre-tax profits.

These assets include, but are not limited to:

• Electric vehicles.
• Gas refuelling equipment.
• Equipment for use in freeport tax sites.

Understanding and claiming these allowances can significantly decrease your tax liabilities, boosting your financial health.

Embracing a greener path for business success 

Failing to adopt green practices can lead to increased tax obligations, such as higher rates of CCL and Carbon Price Support (CPS) for using non-low carbon technologies.

Neglecting available reliefs and allowances, therefore, not only increases operational costs but also affects your competitiveness in an increasingly eco-conscious market.

To discuss environmental taxes and reliefs with a professional tax adviser, please get in touch.  

In 2024, small and medium-sized enterprises (SMEs) will face a brand-new set of challenges and opportunities.

As the economy continues to react to the events of the last few years, one thing remains important – high-quality business advice.

Below, we look at some practical tips for SMEs aiming to scale up and grow their operations and finances in 2024.

Efficient budgeting and forecasting 

Without a well-crafted budget, it is almost impossible to grow and scale your business efficiently.

For SMEs looking to scale, it is crucial to develop a budget that aligns with your strategic goals, both short and long-term.

This budget should be a living document, adaptable as your business grows and evolves and constantly under review by your senior leadership team.

Just as important is the ability to forecast future revenues and expenses because properly anticipating these allows you to make informed decisions about where to allocate resources.

Effective forecasting helps you prepare for growth, ensuring you have the necessary funds to capitalise on new opportunities.

Speak to your accountant if you require help formulating a budget or forecasting for 2024.

Managing cash flow effectively 

Cash flow is the lifeblood of any growing business and managing it effectively ensures that your business has the liquidity to meet its obligations and invest in growth opportunities.

Key strategies for proper cash flow management include:

• Timely invoicing: Ensure your invoicing process is efficient as delays in invoicing can lead to cash flow problems.
• Inventory management: Overstocking ties up valuable cash, while understocking can lead to lost sales so keep a close eye on your inventory.
• Receivables and payables: Stay on top of your accounts receivable and extend payables where possible, without incurring penalties.

Exploring funding options and investing in growth 

For many SMEs, external funding is a necessary step in the scaling process, but few business owners are aware of the range of possibilities available for funding their growth.

Options range from traditional bank loans to venture capital and Government grants.

Each funding source has its advantages and drawbacks, and the right choice depends on your business’s specific needs and circumstances.

Again, an experienced accountant can help you decide which funding to go for and which to avoid.

Investing in growth often means entering new markets, developing new product lines, or embracing technological advancements.

When considering these opportunities, you should conduct a thorough cost-benefit analysis to ensure that the investment aligns with your long-term business goals.

Tax planning and compliance 

Be aware that as your business grows, so does the complexity of your tax situation. As such, effective tax planning is essential for maximising savings and remaining compliant with the latest corporate tax rules.

As you expand in 2024, having a professional to guide you through the intricacies of tax laws and the various reliefs available to your business could be an integral part of your success.

Speak to your accountant about your 2024 plans to see how they could help your business grow and expand.  

Despite many owners’ fears, insolvency is avoidable through well-thought-out financial strategies and careful planning.

There are several practical strategies for averting insolvency that you and your business should implement during times of strife and economic difficulty.

Rethinking staffing strategies 

During a downturn, businesses should evaluate their current staffing needs and consider adjusting staff levels to align with operational demands.

This may involve tough decisions like layoffs or reduced hours, but it is crucial for financial stability.

You will have to ensure compliance with employment laws, especially regarding notice periods and redundancy pay, and include these costs in your financial planning.

Prioritise debtor collections 

Effective debtor management is essential for maintaining healthy cash flow.  Prioritise the collection of outstanding debts, especially from overdue accounts.

Implementing stricter credit control procedures and offering incentives for early payments, such as small discounts, can accelerate cash inflow.

Regularly reviewing debtor lists and following up persistently helps ensure that receivables are collected promptly.

Expand and diversify income sources 

Diversifying your income streams can significantly reduce the risk of financial instability and you should explore opportunities in new markets or introduce new products or services to do so.

This approach not only reduces reliance on a single income source but can also open new customer bases and revenue opportunities.

In this case, creativity and innovation in product or service offerings can be a game-changer in financial resilience.

Cash flow management 

A robust cash flow forecasting model, like a 13-week rolling forecast, is vital for identifying potential shortfalls in cash.

This tool enables businesses to anticipate and prepare for upcoming cash needs, ensuring that they can meet financial obligations.

Regular cash flow management helps in making informed decisions about spending, investment, and borrowing, crucial for avoiding insolvency.

Optimise overhead expenditures 

Conducting a thorough review of overhead costs can reveal areas where expenses can be cut without impacting core business functions.

Non-essential spending should be reduced or eliminated, which might include renegotiating contracts with suppliers, cutting back on discretionary expenses, or finding more cost-effective ways to operate.

Streamlining overheads can also improve financial health and provide more room to manoeuvre financially.

Enhance creditor payment terms 

Negotiating with creditors for extended payment terms can provide critical breathing space for businesses under financial strain.

It is important to approach creditors with a realistic plan and ensure that the new payment terms are achievable.

Maintaining good relationships with creditors and communicating openly about the company’s financial situation can lead to more favourable terms and avoid potential conflicts.

Leverage assets for funding 

Exploring financing options by leveraging business assets can provide an immediate influx of cash.

This might involve selling non-essential assets or using them as collateral for loans. Options, such as equipment financing or sale-leaseback arrangements, can also be considered.

This strategy can be a lifeline for businesses needing quick access to funds to cover short-term financial gaps.

Pursue borrowing options 

In situations where immediate cash is required, considering various borrowing options can be beneficial.

This may include traditional bank loans, setting up an overdraft facility, or utilising invoice financing to advance funds against unpaid invoices.

It is important to assess the cost of borrowing and ensure it aligns with the business’s ability to repay, to avoid exacerbating financial difficulties.

Engage with HMRC for flexible payments 

Negotiating with HM Revenue & Customs (HMRC) for extended payment plans for Pay-As-You-Earn (PAYE), National Insurance Contributions (NICs) or VAT liabilities can ease cash flow pressures.

HMRC may offer Time to Pay arrangements, allowing businesses to spread their tax payments over a longer period.

This requires a realistic proposal and clear communication about the company’s financial situation.

Timely engagement with HMRC can prevent penalties and provide much-needed relief in managing tax liabilities.

Negotiate with property owners 

Discussing rent reductions or deferred payments with landlords can help reduce immediate financial burdens.

Landlords may be open to negotiation, especially considering the alternative costs associated with finding new tenants or potential vacancy periods.

Propose a realistic plan that benefits both parties, possibly including a plan to catch up on reduced rent in the future.

Good communication and a clear understanding of each other’s positions can lead to mutually beneficial arrangements.

Bonus tip 

All the strategies above can help to prevent insolvency knocking on your door but, as a bonus tip, we advise creating a proactive communication channel with your accountancy professional.

By having open and honest discussions about your finances you can catch problem areas early and notice opportunities in time to act upon them.

Get in touch with an expert accountant today to help you prevent insolvency and lay the groundwork for financial stability growth.

For limited companies registered and operating in the UK, one of the requirements that directors must meet is filing annual accounts with Companies House.

Comprising a collection of different documents, filing with Companies House ensures that the publicly available information about your company is correct.

Because it is so important, there are penalties for not providing this information at the right time, including significant fines for non-compliance.

This should leave you asking the question – can I afford to miss my Companies House deadline?

Accounting obligations explained

At the end of your company’s financial year, you must prepare full – or ‘statutory’ – annual accounts and a Confirmation Statement for Companies House.

You must file your annual accounts with Companies House nine months after the end of your company’s financial year, and they must include:

• A balance sheet – setting out the value of the company’s assets, debts and monies owed on the last day of the financial year
• Profit and loss – an account of the company’s sales, costs and profit or loss for the financial year
• A director’s report
• Notes about the accounts

If you have fulfilled two or more of the following criteria you will also need to submit an auditor’s report:

• Annual turnover of £10.2 million or more,
• Assets worth £5.1 million or more
• 50 or more employees

Your accounts must meet either the International Financial Reporting Standards or the New UK Generally Accepted Accounting Practice.

You will also have to submit a Company Tax Return (CT600) separately to HM Revenue & Customs (HMRC) 12 months after the end of your accounting period.

After this, you will usually have nine months and one day to pay your Corporation Tax bill.

The confirmation statement

As mentioned, in addition to submitting your accounts, you must also submit a confirmation statement – a written statement declaring that key information about your company is still correct, including:

• Your registered office
• Directors and their salaries
• The address where your records are kept
• Your SIC code
• Your statement of capital and shareholder information, if your company has shares
• Your register of ‘people with significant control’ (PSC).

This must be filed with Companies House by the deadline, although this may be different to the deadline for your accounts.

Typically, the deadline is one year after your company was incorporated, and then annually on this date.

Companies House offers an email reminder service through its online filing system if you are worried you will not remember this date.

Failure to submit

If you miss your Companies House deadline for submitting your accounts, you may face significant penalties.

Late filing of your accounts will result in an automatic penalty notice of up to £1,500 if your accounts are late by six months or more.

This will double if you file late two years in a row, so it is important to remain compliant with your deadlines whenever possible.

Filing your Company Tax Return after the deadline can also result in a fine of £100 for a single day, up to 20 per cent of your unpaid tax after 12 months, in addition to your existing Corporation Tax bill.

Companies can also run into unexpected trouble if they fail to file a confirmation statement.

While it may seem tedious, it is important to let Companies House know that your information is up to date. You could be fined up to £5,000 or struck off if you fail to do so.

Can I appeal against penalties?

You can appeal against a late filing penalty if you have a reasonable excuse as to why you have missed the deadline. To do this, you will need to provide:

• Your company’s Unique Taxpayer Reference (UTR)
• The date on the penalty notice
• The penalty amount
• The end date for the accounting period the penalty is for

You will also need to explain why you did not file the return by the deadline.

However, it is best to avoid late penalties by applying for an extension to your deadline before it arrives.

If an unexpected obstacle stops you from submitting your accounts, you should apply to extend your deadline as soon as possible and before you submit your accounts, otherwise you may face a late filing penalty.

Seeking support

Filing annually with Companies House is essential, as it lets the Government know that your company information is up to date and that you are financially compliant.

For help and guidance on preparing your accounts for Companies House, please contact us and speak to a member of our team.